Job summary TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK; https://globaleur242.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/5317 PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK Main duties of the job Lead with Passion, Innovate with Purpose, and Transform the Future Are you a visionary leader eager to drive operational excellence? We are on the lookout for a General Manager to lead our team and champion transformative change. Drive Excellence, Inspire Change, and Achieve Greatness In this critical role, you will steer the Operational Excellence Team, partnering with senior leaders to optimise asset management strategies, introduce innovative solutions, and enhance overall performance. Reporting directly to the Divisional General Manager, you will be a pivotal decision-maker and a reliable deputy in key moments. Success in this role demands flexibility and a readiness to travel across UK centres. If you are an experienced leader with a proven history of managing dispersed teams, overseeing P&L accounts, and delivering impactful client-focused solutions, this is your chance to make a substantial difference. Bring your leadership people skills, asset management and change management expertise to a forward-thinking organisation dedicated to providing safe, sustainable, and high-quality services. This is more than just a leadership roleit's your opportunity to inspire excellence, drive innovation, and lead the team to a brighter future. Join us and make a meaningful impact today About us At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way. Were proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age. MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults. We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely. Date posted 14 March 2025 Pay scheme Other Salary £46,434.55 to £56,185.81 a year dependant on location and experience Contract Permanent Working pattern Full-time Reference number B0539-GMOPS Job locations Marie Stopes 1 Conway Street London W1T 6LP Job description Job responsibilities For more information on the role, please refer to the following job description:https://www.msichoices.org.uk/wp-content/uploads/2025/01/Job-Description-General-Manager-Operational-Excellence.pdf Job description Job responsibilities For more information on the role, please refer to the following job description:https://www.msichoices.org.uk/wp-content/uploads/2025/01/Job-Description-General-Manager-Operational-Excellence.pdf Person Specification Experience Desirable Experience in customer service Person Specification Experience Desirable Experience in customer service Employer details Employer name MSI Reproductive Choices Address Marie Stopes 1 Conway Street London W1T 6LP Employer's website https://www.msichoices.org.uk/careers/ (Opens in a new tab)