Avery Healthcare is seeking a compassionate, enthusiastic and dedicated receptionist to join their friendly, award-winning team at Merlin Court Care Home in Marlborough, Wiltshire. The role involves providing professional, high-quality customer service as the first point of contact within the home, as well as administrative support.
Main duties of the job
As a receptionist, your key responsibilities will include answering the telephone, responding to enquiries, redirecting calls, and maintaining reception-related administration. You will also assist the General Manager with various administrative tasks and help ensure the reception area is well-maintained.
About us
Avery Healthcare is one of the largest providers of luxury elderly care homes in the UK. They believe that the later years of their residents' lives should be as enriching as any other, and their vision of 'creating meaningful lives together' is reached by the exceptional care and experience they offer throughout their growing portfolio of over 100 care homes.
Job responsibilities
Package Description: Shift Details: Part-Time, Every other weekend
At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, supporting your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts.
Your focus as a receptionist will be to offer professional, high-quality customer service as the first point of contact within the home as well as providing a range of administrative services.
Other responsibilities will include:
* Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
* Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
* Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained.
About you
To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.
Our ideal candidate must:
* Have excellent communication skills both verbal and written.
* Be confident in using computers.
* Have a positive, friendly, and welcoming attitude.
* Have previous exposure to problem-solving and client complaints.
Please note this role will require:
* ADBS Disclosure check, the cost of which will be met by Avery Healthcare.
* Proof of eligibility to work in the UK.
This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.
Employer name
Avery Healthcare Group Ltd.
Address
Avery Healthcare
Merlin Court Care Home, The Common, Marlborough, Wiltshire
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