Permanent Full time (37 hours) Are you passionate about maintaining high quality standards and ensuring customer satisfaction? We are looking for a dedicated Independent Living Maintenance Officer, who will play a crucial role in delivering a seamless repairs and maintenance service. From handling minor repairs to conducting health and safety checks, your work will ensure that our schemes are safe, comfortable, and compliant for our communities. The role is for someone who is looking to be part of a team that truly makes a positive impact on the lives of customers. What you will be doing: Carrying out efficient minor repairs, ensuring a high standard is maintained across all sites. Conducting regular site inspections will be part of your role, identifying and addressing maintenance needs while involving residents. Tracking and escalating repairs using digital systems to meet deadlines. Managing contractor visits, maintaining clear communication to minimise disruptions. Leading meetings, manage a cleaning team, and provide support to colleagues when needed. Working closely with management to keep working practices up to date. We’d love to meet someone with: Strong communication skills and the ability to solve problems quickly. You should be organized, proactive, and capable of handling multiple tasks effectively. Leadership experience and the ability to motivate teams to uphold high standards are important. Knowledge in property maintenance or health and safety is preferred. Comfortable with using digital tools to track and escalate repair issues is essential. Amongst what we offer you is: A competitive salary of £24,150 per annum 28 days holiday PLUS Bank Holidays A generous contributory pension scheme Private health care Free life assurance Access to an extensive suite of wellbeing services and tools including a digital gym Opportunities for learning and development Discounted gym membership Retail discount scheme Hybrid Working Please note the successful candidate will need to complete an enhanced DBS application. Closing date: 12th December 2024 Interview date: To be confirmed INDLOW bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes – for rent, sheltered, residential care and shared ownership. We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff.