Reception Receiving patients, consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception position as necessary. Appointments Process appointment requests for today/future appointments from patients by telephone and in person. Deal with visits/requests. Administration To have a thorough knowledge of all practice procedures To work in accordance with written protocols Pulling/filing notes for surgeries and updating as necessary Filing post in medical records photocopy as requested. Computer Registrations of new patients computer data entry and medical records Process patients changes of address computer data and medical records (have knowledge of practice area) Process repeat prescription requests in accordance with practice guidelines Telephone Have working knowledge of telephone system, during and after hours. Answer telephone when necessary. Other Tasks Clear rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm. Any other tasks allocated by managers.