Job summary
The Radiology Directorate within ABUHB are seeking to recruit an enthusiastic and highly motivated individual to join their Administrative and clerical team. The role requires the need for a degree of flexibility to cover reception desk for 5 days a week,
We have one Full time post at Royal Gwent Hospital Newport ( hours) and one part time post 3 days at St Woolos Hospital. ( hours Mon Tues Wed)
The successful candidate of this exciting post will be an integral member of the Radiology Team at The Royal Gwent and St Woolos Hospital Newport.
Working as part of an essential admin and clerical team, responsible for the day-to-day receptioning and maintenance of inpatient and outpatient appointments, the post holder will ensure service users have a positive and professional experience at all times.
Main duties of the job
Main duties of the job
The duties of this new post includes,
1. Ensuring all patients are processed in accordance with the internal and national targets, providing essential reception meet and greet service and processing request forms for Radiology.
2. Welcoming Patients and visitors to a busy reception desk, ensuring data quality is maintained.
3. Process referrals in a timely fashion across Radiology in ABUHB.
4. Liaising with other team members to ensure that waiting times are kept to a minimum, working with the radiology referral and booking manager and booking service team
5. Ensure a professional and friendly face to face and telephone manner is maintaine
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.
We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.
Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Education/Qualifications
Essential
6. Good standard of education
7. customer service qualification
Desirable
8. experience of Radiology
Skills/Abilities
Essential
9. Good communication skills
10. Ability to use initiative and meet deadlines
11. Polite and professional telephone manner
Desirable
12. Ability to speak Welsh
Experience
Essential
13. current or recent reception experience
14. Knowledge of Systems
Desirable
15. experience of Radiology