Revenues Assistant
Council Offices - Clitheroe
Reference: RES246
Pay: Scale 4 (scp 10-13) £25,545 to £26,873 per annum (Pay Award Pending)
Hours: 37 hours per week
Working within the council tax section you will be responsible for issuing of council tax bills and dealing with customers over the telephone and by email, so you will need to have excellent customer service skills, a clear and friendly telephone voice and be able to work well in a team. You will process applications for discounts and exemptions, and undertake other administrative tasks where required.
You will also be responsible for the recovery of council tax and business rates issuing reminder notices and summonses. You will be expected to attend court with the Recovery Officer and be able to provide debt counselling to taxpayers who are having difficulty making payment.
You should have a good understanding of Microsoft Office (Word and Excel).
Knowledge of council tax legislation would be advantageous.
A DBS check will be undertaken for the successful candidate.
Join us to receive a host of benefits such as flexible working hours (flexitime scheme in operation with no core hours), generous leave entitlement, occupational pension scheme and training/development opportunities.
Closing date: Friday, 4th October 2024
Interview date: Tuesday, 22nd October 2024
To apply online: ribblevalley.gov.uk/jobs
Other ways to apply: For a paper application pack, send your contact details and vacancy reference number to HR@ribblevalley.gov.uk or call 01200 414596 (24-hour answerphone)
Reasonable adjustments: For any part of the recruitment process, please email us or provide further information on your application form.
Right to close early: We reserve the right to close job vacancies before the deadline, so please apply early to avoid disappointment.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .