Warehouse Manager
We are seeking an experienced Warehouse Manager to oversee our warehouse operations. The successful candidate will be responsible for managing the day-to-day activities of the warehouse, ensuring efficient shipping and receiving processes, and maintaining a high level of organisation within the facility. This role requires a strong understanding of logistics, transportation management systems, and continuous improvement methodologies to enhance operational efficiency.
Objective: Oversee the overall warehouse environment and fulfilment operation, ensuring high standards of safety, cleanliness, and efficiency are maintained across both Heathrow and Oxfordshire warehouses.
Primary Responsibilities:
1. Warehouse Management:
o Supervise all warehouse activities (receiving, picking, packing, storage, and dispatch) at both Heathrow and Oxfordshire locations.
o Ensure the warehouse environment is organized, clean, and adheres to operational and safety standards.
o Oversee the inventory management process, ensuring accurate stock levels and proper rotation of goods.
2. Operational Discipline & Standards Enforcement:
o Maintain and enforce warehouse discipline, including adherence to operational procedures, safety protocols, and cleanliness standards.
o Lead by example, ensuring all staff understand and follow the warehouse procedures for efficiency and safety.
o Implement and monitor warehouse-specific KPIs, including order accuracy, pick/pack efficiency, and dispatch timelines.
o Take corrective action if performance standards are not met, escalating issues to senior management if needed.
3. Team Leadership & Development:
o Lead, motivate, and support the Operations team at both Heathrow and Oxfordshire, ensuring high levels of morale and productivity.
o Oversee training programs for new employees, ensuring they are well-versed in operational procedures, safety standards, and customer expectations.
o Address and resolve personnel issues or conflicts, working with the Operations & Logistics Supervisor if necessary.
4. Interdepartmental Collaboration:
o Work closely with the Operations & Logistics Supervisor to ensure that warehouse activities align with courier export operations at Heathrow.
o Ensure smooth coordination between the warehouse and other departments (e.g., logistics, inventory, and procurement) to meet operational goals.
o Assist the Supervisor with staffing, shift scheduling, and workload distribution to ensure operational efficiency during peak periods.
5. Performance Reporting & Improvement:
o Provide regular reports to senior management on warehouse operations, including stock levels, order accuracy, performance metrics, and any operational issues.
o Identify areas for improvement within the warehouse operations and collaborate with the Operations & Logistics Supervisor to implement changes.
6. Process Improvement & Efficiency:
o Continuously assess warehouse operations and implement process improvements to enhance efficiency and reduce costs.
o Collaborate with the Operations & Logistics Supervisor to ensure the warehouse and export processes are fully aligned.
Address any fulfilment-related customer service issues, collaborating with the Supervisor to resolve any discrepancies in delivery times or order fulfilment.
Job Type: Full-time
Benefits:
* Company events
* Company pension
* Cycle to work scheme
* Employee discount
* Free parking
* On-site parking
* Sick pay
* Monday to Friday 9am to 6pm
Experience:
* Warehouse Management: 1 year (required)
Work Location: In person
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