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Customer Care - Full time, Newton Aycliffe
Client:
Location:
Newton Aycliffe, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
61cc3b8f9697
Job Views:
5
Posted:
11.02.2025
Expiry Date:
28.03.2025
Job Description:
Overview
McDonald's UK has been around for over 50 years! We are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you will be the face of your restaurant. In a nutshell, you'll deal with customers and ensure everything runs smoothly in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
You'll be working in a fast-moving, high-energy environment. We’re looking for a genuine smile and an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous, and helpful behaviour will come naturally to you, and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. The ability to maintain high energy levels while working efficiently and productively is crucial. The benefits package includes holiday pay, service awards, meal allowance, employee discounts from top high street and online brands, and much more.
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