Contents Location About the job Benefits Things you need to know Apply and further information Location Birmingham, Bristol, Leeds, Newcastle-upon-Tyne, Nottingham, Oldham, Swansea About the job Job summary Are you experienced in supporting customer facing services and the performance analysis around different parts of an Organisation. As part of the role you will develop performance measurement frameworks via key performance indicators, goals, user needs and benefits, and analyse the performance of a service or product against these. You will be able to adapt your approach and framework appropriately and inline with any changes. In this role you will play a pivotal part in DVSA achieving our 2030 Vision across all of our Services, and meeting the requirements as part of the Government Service Manual. You will lead the performance analysis function within the wider data analysis team, combining strategic leadership and deep understanding of data analytics enabling the use of it to support our internal and external customers via continual improvement of Services to meet the requirements of the Government Service Standards. Theres never been a better time to join the DVSA. Our Digital-first vision is supported by a clear strategy which allows our staff to develop and grow. Click to find out more about the award-winning services we work on and whats on offer for you, helping drive your career forward. Job description The DVSA has just aligned our Data Strategy with the DVSA Vision and no surprise, data is key to our ambitions. The Lead Performance Analyst role is responsible for leading and managing the profession of performance analysts embedded in each of our services. The role is there to assist, take forward and influence the DVSA data strategy. The role plays a critical part in leveraging data as a strategic asset through delivery of actionable insights that improve decision-making and drive Service outcomes. The role ensures that analysis happens across DVSA Services to ensure the Government Service Manual requirements are met to aligned with the Government Service Standard. The role will bring consistency of approach to measures across the Services and build a development programme for performance analysts across the business. The Lead Performance Analyst will work collaboratively with other Data Leadership roles covering Data Analysis, Data Science, Data Engineering, Data Governance and Data Management to support DVSA achieve out ambitions to reach our Vision by 2030. Responsibilities include but are not limited to: Leadership and Strategy. Data Analysis oversight, Data driven decision making, continuous improvement. Collaboration and communication. For further information please see the attached Role Profile. Additional Information This role can be based in Bristol, Swansea, Nottingham, Newcastle, Oldham, Leeds or Birmingham, your presence at one of these locations will form part of the working arrangements agreed with you. We operate a hybrid working model giving you greater flexibility about where and when you work. Our expectation is that you will spend a minimum 60% of your time at your base location. Visits to other DVSA sites or work locations count towards this. Person specification As an experienced performance analyst with a strong understanding of tools and techniques you are ready to, or have experience of, leading a team of performance analysts who support all DVSA customer facing Services. You will hold direct line management for the team, however you will need to work in a matrix fashion with Programme Delivery Managers and other professions to support them day to day and understand the asks of your team. You have strong behaviours helping to foster a culture of continuous learning for your team and wider DVSA colleagues who look to use data every day. You are able to talk strategically and present a consistent approach to data, alongside your peers, to help achieve DVSAs ambitions through our Data Strategy as DVSA Vision. You have a thirst to understand ambitions that each Service DVSA offers to ensure that the right support is being given to those Services, the data is being used in a way that improves the service, and support your team to deliver a way that is both fulfilling for them as well as the Service Owner. There may be an element of travel associated with this role to other DVSA offices, with some infrequent overnight stays. Please take note that DVSA does not hold a UK Visa & Immigration (UKVI) Skilled Worker License sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. About Us The Driver and Vehicle Standards Agency (DVSA) helps keep Britain moving, safely and sustainably. We do this by helping people through a lifetime of safe and sustainable journeys, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles. Were working hard to: Make roads safer. Improve services for our customers. Make road transport greener and healthier. Harness the potential of technology and data. Grow and level up the economy. Were committed to giving all our colleagues purpose, professionalism and pride in what we do. We work in supportive, diverse and inclusive teams where everyone is valued. You can grow, develop and progress, and make a real difference to society. We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT. To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website. Behaviours We'll assess you against these behaviours during the selection process: Leadership Developing Self and Others Technical skills We'll assess you against these technical skills during the selection process: Lead Performance Analyst - Communicating Analysis and Insight (Skill level: Expert) Lead Performance Analyst - Performance Measurement (Skill level: Expert) Lead Performance Analyst - Understanding analysis across the product lifecycle (Skill level: Expert) Lead Performance Analyst - User centred analysis (Skill level: Expert) Lead Performance Analyst - Verification and validation of data and analysis (Skill level: Expert) Benefits Alongside your salary of £54,857, Driver and Vehicle Standards Agency contributes £15,892 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. An environment with flexible working options where we encourage a great work-life balance. Exceptional pension with an employer contribution of 28.97% Generous Annual Leave - 25 days holiday, increasing by 1 each year of service, up to 30. 8 Bank Holidays plus an additional Privilege Day to mark the Kings birthday. Latest IT and Tech devices. A culture encouraging inclusion and diversity with a range of staff communities to support all our colleagues. Excellent learning and development tailored to your role including paid apprenticeships up to Masters level. Wide range of discounts schemes on high street names. Employee assistance program for health and wellbeing. Cycle to work scheme and Gym membership offers. For more information see visit our careers page. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Experience and Technical skills. As part of the application process, you will be asked to complete a CV and personal statement. Further details around what this will entail are listed on the application form. Please structure your Personal Statement (1000 words) to provide detailed evidence of each of the following: Analysis and Insight describe how you have used data to influence strategic decisions within a Service or Organisation. Technical Understanding (Perf Analyst_ - describe a situation where you identified an opportunity to use a new technology to improve analytical processes? Sift & Interview Dates The sift is due to take place from 11 Feb 2025. Interviews are likely to be held from w/c 24 Feb 2025. This interview will be conducted via a video interview, details of which will be provided to you should you be selected for interview. We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. The selection process will be designed specifically for the role. As a result, your assessment will include: An interview. Youre encouraged to become familiar with the Role Profile attached, as you may be assessed against any of the criteria recorded within. The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful. This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity. You can read more about Success Profiles here. Reasonable Adjustments As a Disability Confident Leader employer, we are committed to ensuring that the recruitment process is fair, accessible and allows all candidates to perform at their best. If a person with a visible or non-visible disability is substantially disadvantaged, we have a duty to make reasonable changes to our processes. Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need during the recruitment process. For instance, you may need wheelchair access at an interview, or if youre deaf, a Language Service Professional. If you need a reasonable adjustment so that you can complete your application, you should contact Government Recruitment Service via dftrecruitment.grscabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Document Accessibility If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. This job advert contains links to the DfT Careers website. Our website provides useful guidance and information that can support you during the application process. If you cannot access the information on our website for any reason, please email DRGCommsdft.gov.uk for assistance. Further Information For more information about how we hire, and for useful tips on submitting your application for this role, visit the How We Hire page of our DfT Careers website. You can find detailed information about the recruitment process and what to expect when applying for a role. Pre-employment Checking Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window). Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : Name : Digital Resourcing Team Email : DigitalResourcingdft.gov.uk Recruitment team Email : dftrecruitment.grscabinetoffice.gov.uk Further information If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact Government Recruitment Services via email: dftrecruitment.grscabinetoffice.gov.uk If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here Attachments Role Profile Opens in new window (pdf, 162kB) Share this page Print Email Facebook Twitter LinkedIn GMail