Customer Service - Inshes Retail Park - Full Time, Inverness
Job Description:
Overview
McDonald's is one of the most recognized brands in the world, and the backbone of our brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunity open to all.
As a Customer Care Assistant, you will be the face of your restaurant. You will deal with customers and ensure everything runs smoothly in the customer areas. Activities include making children feel welcome, handing out balloons, organizing special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets, and helping to create a warm and welcoming atmosphere. It is your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.
You will be working in a fast-moving, high-energy environment and we’re looking for a genuine smile plus an ability to connect with customers and make them feel valued.
Friendly, welcoming, courteous, and helpful behavior will come naturally to you, and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are a must. The ability to maintain high energy levels while working both efficiently and productively is essential.
Benefits: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
Please note: If you are NOT a passport holder of the country for the vacancy, you might need a work permit.
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Created on 09/02/2025 by TN United Kingdom
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