Senior Delivery Manager As Google Cloud's premier partner in AI, we provide world-class businesses with cutting-edge data solutions in the cloud. We help clients take leading technology to the limits by combining our expertise in machine learning, data engineering, and analytics. With Google Cloud Platform as our foundation, we help businesses future-proof their solutions, deepen their understanding of consumers, increase competitive advantage and unlock operational efficiencies. The Role: As a Delivery Manager, you’ll assist with the successful delivery of the company’s projects across AI, Analytics and Engineering on Google Cloud for our customers. This position will suit a passionate Agile advocate with proven experience in a delivery or project manager role managing the full delivery cycle. Your responsibilities will include: Manage project execution and delivery, scope, resourcing & staffing, reports and communication, issues and resolutions, project financials, and customer satisfaction - to ensure joint success for the customer and Datatonic. Ensure a high level of customer satisfaction across all projects by maintaining best-in-class project management and delivery standards. Identify, apply and improve appropriate Agile delivery methodologies (Scrum, XP, Kanban, Scrumban etc.) and techniques, being mindful of clients’ culture and operating environment. Assess project performance and aim to maximize ROI by offering outstanding business value to our clients. Identify obstacles and bring innovative ways to help the team to overcome them. Manage communications with stakeholders, managing clients’ expectations for deliverables, and implementing an effective project governance system. Own project health, proactively identifying and managing project sentiment, financials and risk Be an excellent facilitator by empowering the teams and paving the way for project success. Contribute to process, operational efficiency and excellence - continually challenging and testing how we operate Stakeholder engagement across internal and external stakeholders. Act as a change agent to ensure successful project outcomes Financial management of projects including budgets, margins and profit/loss RAG/RAID management across projects being maintained Requirements Project management/delivery management experience, some of which within a management consultancy, SaaS provider or tech start-up. Experiencing in delivering complex projects/programmes Enterprise Good understanding of Agile and hybrid ways of working as well as fundamentals of Waterfall delivery Agile Project Management, Prince2 or Scrum certification. Experience with JIRA or similar ITS software. Previous experience with data and/or analytics projects and/or public cloud. Proven senior stakeholder management experience (client-side and internal). A natural communicator with an engaging and considerate approach. A supportive, committed, and empathetic attitude in the performance of daily duties. Desire to join a diverse, multinational team of ML & AI enthusiasts. Passion for innovative technological solutions. Bonus points (but not essential): Prior experience in start-up / scale-up. Multi-lingual (especially but not limited to German, French, Portuguese and Spanish). Cloud Certification e.g. Google CDL, AWS Solution Architect Salesforce or CRM tool experience Benefits The Basics: 25 days holiday in addition to bank holidays, pension scheme 3% employer contribution on qualifying earnings, rising by an extra 1% per year of service to max. 10% Health & Wellbeing: Private Healthcare Insurance, Life Insurance, Income Protection Insurance, Discounted Gym Membership (Nuffield Hussle), Employee Assistance Program Extras: £100 home equipment allowance, Cycle to Work and Tech Schemes Learning: Datatonic encourages continuous learning at all levels, with the freedom to explore the latest tools and technologies. You will receive an Individual Training budget and/or Conference Allowance. Career Development: A personalised development plan to ensure you hit your professional goals with a clear roadmap for progression Impact: The opportunity to work on cutting-edge AI and ML solutions spanning multiple industries and with market-leading organisations Innovation: Experiment and bring forward ideas, create impactful and meaningful work in a creative and collaborative environment - even just for fun Office Environment: A modern, collaborative, working space set in the innovation hub of Canary Wharf with panoramic views of London Team Vibe & Social: A welcoming and friendly team plus regular social events and team off-sites