Our client is a successful, privately owned IT company based in the Lancing, West Sussex area. They have an exciting opportunity for a forward-thinking experienced IT Support Technician to join their expanding team.
As an IT Support Technician, you will be responsible for dealing with 1st line support to resolve issues on Desktop & Servers primarily in the education sector.
You will assist in solving issues on a help desk within the main office, offering telephone, email, and face-to-face support.
You will help to build reputable relationships with schools and clients, mainly using Windows 2012/2016.
For this IT Technician position:
To be considered, you must have previous experience and knowledge in using the following:
* Microsoft Server OS & Desktop Networking
* DHCP & DNS
* Group Policy
* AD PC Diagnostics & Fix
* Knowledge on Apple and Android
* Virtualisation is an advantage but not essential.
Please be prepared to discuss your knowledge and experience in these areas at the interview.
You must have a great knowledge and passion for technology, keeping up to date with all new systems to ensure you have the best available knowledge for the job. You will be friendly but professional in your approach and confident in building strong relationships with clients. You will work well as an individual but also be required to collaborate with other IT Technicians, so you must be able to work well in a team. You will have great attention to detail and be able to manage your time effectively while working well under pressure.
For this position, a full DBS check will be carried out due to the nature of the clientele.
Company Pension Scheme
Health Insurance (after a period)
If your experience matches what we are looking for, send an up-to-date CV to James at Jago Consultants. Call today for more information.
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