Governance and Corporate Support Officer
NHS Coventry & Warwickshire Integrated Care Board
The Governance and Corporate Affairs Support Officer will support the Governance and Corporate Affairs Team providing an efficient service and liaising with colleagues throughout the Integrated Care Board and wider Integrated Care System.
The post holder will collate, assimilate and interpret information to assist the team in providing the Governance and Corporate Affairs function which includes risk management, information governance, and supporting the ICB's Board and committees.
The post holder will support the team in the implementation of policies, procedures, systems and strategies to support robust corporate governance and support the Governance and Corporate Affairs Managers on specific governance-related projects.
The post is hybrid remote with an induction period based in the offices in Coventry and Warwick three days per week and thereafter attendance in the office as required.
Main duties of the job
Duties undertaken by the postholder will be a mixture of straightforward administrative tasks and more complex work which will be undertaken with the support of more senior colleagues in the team.
Job responsibilities
1. Support the Governance and Corporate Affairs Team to help ensure that the organisation fulfils statutory responsibilities such as compliance with the Data Protection Act and Freedom of Information Act.
2. Support the team to gather and collate evidence for completion of the Data Security and Protection Toolkit including Information Asset Registers.
3. Log and report Information Governance Incidents.
4. Ensure that Conflicts of Interest Declarations are kept up to date and provided to the relevant committees in line with the meeting schedule, supporting the production of reports on compliance.
5. Maintain the register of Gifts and Hospitality and support the production of reports.
6. Act as a point of contact for the team, dealing with routine and specialist enquiries in a welcoming and helpful manner, communicating relevant information to stakeholders, referring to others as appropriate.
7. Support the team to ensure the process for maintaining and reviewing policies is followed.
8. Ensure standard operating procedures are followed and maintained, and where necessary training members within their team on these procedures.
9. Ensure effective and timely collation and preparation of relevant documentation in support of service delivery.
10. Able to work on own initiative and unsupervised, within defined policies and procedures to set timescales.
11. To ensure compliance with own statutory and mandatory training.
12. Have a flexible/adaptable approach to their work in order to meet various deadlines.
13. Support the Governance and Corporate Affairs Team with administrative tasks such as organising meetings or other duties as required.
14. Build and maintain good relationships with clinical and non-clinical staff at all levels of seniority across the ICB.
15. Organise and prioritise own day to day work tasks or activities in accordance with prioritised workloads.
16. Working in a busy environment the post holder will need to be adaptable and have the ability to cope with and respond to sudden unexpected service demands.
17. Attend team meetings as required and contribute towards effective team working.
18. Carry out general administrative duties, including diary management, scanning, photocopying, filing, binding and collating of highly confidential documents.
19. Manage sensitive and personal information while maintaining high Information Governance standards.
Person Specification
Qualifications
* Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Skills
* High level of keyboard skills
* Ability to work effectively as part of a team
* Ability to support others in their professional development
* Effectively organise own workload to deliver within strict deadlines.
* Accuracy and attention to detail.
* Ability to maintain confidentiality and trust.
* Flexible approach to work.
* Excellent communication and interpersonal skills.
* Strategic thinking - ability to anticipate and resolve problems before they arise.
* Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions.
* Professional calm and efficient manner.
Knowledge
* Demonstrable experience of working in an administrative environment and working with computerised data systems
* Working knowledge of Microsoft Office
* Awareness of equality and valuing diversity principles
* Awareness of a range of Health Services provisions
* Experience of working in a governance team.
* Experience of working in a health care environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
NHS Coventry & Warwickshire Integrated Care Board
Governance and Corporate Affairs Manager
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