This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
About Ashurst Advance
Ashurst Advance is Ashurst's NewLaw division that utilises market-leading technology, refined processes, and subject matter expertise in a wide array of technology-enabled legal and eDiscovery services that works alongside Ashurst's legal experts to solve our clients' business problems through optimal efficiency, cost effectiveness and digitally innovative legal service delivery.
About the role
Main responsibilities
* Managing digital service and support requests.
* Automating legal documents, tasks and processes using the Ashurst Advance Digital technology "toolkit".
* Using low-code and no-code tools to design, configure and/or develop prototypes and proof-of-concepts and final build of digital service solutions and other online interfaces.
* Work within the Microsoft stack to develop client facing solutions.
* Creating and maintaining technical quality control standards and technical checking processes for all work produced by the digital services team.
* Interacting with internal and external clients to understand their digital/technical requirements and work collaboratively to develop solutions to meet these requirements.
* Developing and cultivating relationships with stakeholders to educate and raise awareness of our digital service offerings and the value they create.
* Assisting with the scoping and pricing of digital services work and contributing to pitch documentation and presentations.
* Assisting with team reporting and financial management.
* Leading team, firm and client training sessions.
* Liaising with technology vendors, organising technology demos, and assisting with the design and implementation of trials, pilots and proof-of-concepts for new procurement proposals.
* Risk and Control: Ensure that all activities and duties are carried out in full compliance with our regulatory requirements and internal policies.
About you
* Good technical skills with experience in implementation of technology solutions for clients/customers and providing high quality service and support in relation to such solutions preferred.
* Communicates clearly and effectively, demonstrates ability to adapt to different styles and behaviours.
* Meticulous attention to detail, consistently works at a very high standard without supervision.
* Some understanding of and interest in evolving areas of technology such as automation, artificial intelligence, and data analytics is desirable.
* Prior experience or exposure to legal or other professional services delivery is preferred.
* Flexible, willing to adapt your approach to the audience and circumstances.
* Education, training and/or relevant experience within Information Technology, Business Management/Commerce, Finance or Law.
* Demonstrated knowledge of fundamental programming languages such as Python, JavaScript, HTML/CSS would be a plus.
* General Technical Knowledge - Whilst specialising in our Digital stack, the successful candidate will also be expected to develop a working knowledge of other tools in our AA technology toolkit.
* Candidates must be a UK Citizen or have Permanent Residency.
#J-18808-Ljbffr