Case Assessor Borehamwood, Hertfordshire £30,000 Pension Parking Life Assurance If you have worked in the Insurance sector then you may want to consider this position as a Case Assessor, you will be joining a really successful organisation where there are excellent prospects Some of your duties will include: - Managing complaints received from tenants and members which are covered under Property Redress Scheme - Receiving and handling complaints ensuring that all KPI’s and timescales are managed during process - Collecting all relevant complaint evidence and information to help and resolve complaint - Managing own case files and progressing case through each stage of process - Providing advice to complaints and members by telephone and email with the aim of resolving issues - Communicating with Letting Agents, leasehold management companies, landlord and tenants Regrettably, we are not able to respond to job applicants who are not shortlisted. For new job alerts follow us on Twitter - BBR_Recruitment, Instagram - BurtonBoltonRose, Facebook - Burton Bolton & Rose and LinkedIn - Burton Bolton & Rose