The post holder will provide advanced customer focused administrative support by contributing to the provision of comprehensive Salary Sacrifice and other Benefit Schemes, supporting the effective operation of the department by providing high quality and professional administrative service.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
1. Receiving and responding professionally to routine and sometimes complex queries from staff regarding the benefit scheme.
2. Liaise with the NWSSP Payroll Departments to request payroll salary checks per application for each benefit scheme and query any other relevant salary/financial information, dealing proficiently with any escalated or more complicated requests or issues.
3. Effectively utilise the electronic Purchase Order System to process standard requisitions and more complex requisitions for the purpose of exceptional invoices, receipt accordingly, ensuring accuracy in order to enable successful clearance of invoices.
About us
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focusing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit this link.
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
* Advanced keyboard skills
* NVQ level 3 in a relevant subject (or equivalent experience)
* Working within the NHS
Experience
* Experience of working in a similar field
* Ability to prioritise own workload
* Ability to speak Welsh
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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