Team Member - The White Horse - Balsall Common, Coventry Company Description The White Horse is a welcoming country pub situated in the heart of Balsall Common - Warwickshire, that reopened under the Wells & Co Managed Pub estate in 2022 after being refurbished and restored back to the community pub that everyone knew and loved. Position We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering. Front of House duties include: Taking responsibility for the customer journey, ensuring their experience is second to none Taking accurate orders and working closely with kitchen staff Ensuring payments and receipts are correct Confidently recommending menu and drinks offerings Observing service and standards and reporting any incidents or issues Being a supportive and proactive team member Requirements Requirements Previous experience working front of house in a hospitality or customer facing environment Enthusiasm and passion for food and beer The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment A result driven and ambitious individual keen to develop your career and grow with us Must be over 18 in order to serve alcohol on the bar Other information We will offer you a great package: £7.50 - £11.44 p/h tips 28 days holiday Company Pension scheme Retail and beer discounts Fun culture surrounded by a supportive team Refer a friend Bonus Employee Assistance programme Benefits portal Career development programme 30% dining discount of all managed houses Great working environment and great prospects