Be a part of a leading co-educational school in Oxford as an experienced IT Engineer, maintaining the sixth form's IT infrastructure and services. You will be working closely with the head of IT and providing high-quality service to students and staff. You will be responsible for implementing new IT systems and improving the school's IT facility.
IT Support Duties:
* Managing daily IT workflow
* Maintaining and cleansing school data
* Monitoring the IT service desk and answering any requests in a timely manner
* Helping the 3rd line team with incidents
* Supporting students and members of staff
* Hardware Management (phones, computers, laptops, printers)
* IT Event management for various school events
* Budget allocations
* Assisting the IT helpdesk
* Health & Safety, Child Protection and Safeguarding Policies
* Contributing to the success of external inspections (OFSTED, UKVI)
* Staff training & Development
Systems Administration:
* Administration of the Schools Management Information System (iSAMS)
* Administration of users (Active Directory / Azure Active Directory)
* Administration of mailboxes (Microsoft 365)
* Administration of devices
* Administration of other school software
* Administration and monitoring of the school network, Firewall, WiFi
Qualifications:
* BSc or Diploma in IT or equivalent
* CISCO certifications
* CompTIA certifications
Experience:
* 2 years experience in a similar position/environment
* 2 years experience in troubleshooting
* 2 years experience in network infrastructure
* 2 years experience in configuration of Firewall and network filtering changes
Skillset:
* Microsoft Windows Server
* Microsoft Applications (365, Office, Excel)
* Apple Mac OSX
* TCP/IP
* Adobe Creative Cloud
* Backups
* Cyber security & Antivirus software
Personal Attributes:
* Exceptional communication skills
* Team player
* Well organised
* Work independently
* Positive and energetic
* Adaptable
* 9-5 PM with overtime (must be flexible to suit school demands)
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