LocationCardiff, Ipswich
About the jobJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what its really like to work at HMRC.
Would you like to build a career in intelligence, working with others to make a difference to the UKs financial integrity and security?
If yes, then this could be just the job for you!
The Risk and Intelligence Service (RIS) is central to HMRCs work in protecting the UKs financial integrity. Our mission is to help HMRC understand and manage risks to taxation and border security, supporting the well-being of the UK. We achieve this by gathering and analysing high-quality intelligence from both within the UK and abroad.
Intelligence Services (IS) is a multi-functional team within RIS, dedicated to the safe and lawful collection, assessment, and distribution of intelligence and evidence to support HMRC and partner organizations. The National Co-ordination Unit (NCU) plays a vital role in this effort, providing essential support and coordination to operational teams across government.
We are committed to creating a workplace that values diversity of backgrounds, cultures, and perspectives. Our selection process is fair, open, and based on merit, with reasonable adjustments available to support all applicants.
Job descriptionWere looking for a motivated team player with great communication skills to join our National Co-ordination Unit (NCU). This is an exciting opportunity to be part of a team that supports HMRC, other government departments, and law enforcement agencies in tackling criminal activity.
As an Assistant Intelligence Officer, youll be a key part of our 24/7 operational unit, providing coordination, information, and operational support. This role involves supporting frontline staff, conducting intelligence checks, sharing information, and helping coordinate operations when needed.
Your first 8 weeks in the role will be paid training in a supportive environment, giving you the skills and confidence to succeed. Its an exciting time to join the team!Working Patterns:Youll receive an Annual Attendance Allowance of 27.57% (£6,693) on top of your basic salary for working full time (37 hours per week) in a 24/7 shift pattern 365 days of the year.
The role follows a rotating 8-week roster, covering a range of shifts (mostly 10 hours each), including night shifts. Well always provide reasonable notice for any changes to your working schedule.
We welcome applications from candidates seeking part-time or alternative working patterns, such as part-year arrangements. While well consider all preferences, the availability of certain patterns may vary, so please discuss your preferred options with us before applying.
Person specificationAs an Assistant Intelligence Officer, you will:
Work as part of a team, handling urgent enquiries from colleagues in HMRC and other law enforcement agencies.
Support HMRC caseworkers by gathering, analysing, and accurately recording information from a wide range of digital sources.
Manage and protect confidential information with care.
Provide excellent customer service, maintaining strong working relationships with colleagues, managers, and external contacts.
Adapt to cover a range of responsibilities and manage conflicting priorities effectively in a dynamic environment.
What Were Looking For
We are looking for people who are:
Organised: Able to manage changing and conflicting priorities while keeping tasks on track.
Proactive: Happy to take initiative, flexible in covering various roles, and accountable for your work.
Good communicators: Able to work well with others and build positive relationships.
Detail-oriented: Careful and precise in recording and analysing information to support decision-making.
No previous experience in intelligence is required as training is provided. We encourage applications from all backgrounds, including those new to the Civil Service.
Vetting Requirements
You must pass a Disclosure and Barring Service (DBS) check.
Security vetting at the Security Check (SC) level is required, which includes 5 years of consecutive residency in the UK.
Non-Police Personnel Vetting (NPPV3) is also needed.
Due to operational needs, these posts are full-time; however, applicants who need to work a more flexible arrangement are welcome to apply. We cant guarantee that we can meet all requests to work flexibly as any agreement will be subject to business ability to accommodate. Any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
Webinars
Do you want to learn more? Then book to join one of our 60-minute webinars via Microsoft Teams.
Wednesday 26th March 2025 at 11:00am12:00 noon
Friday 28th March 2025 at 2:00pm3:00pm
Join us to hear more details about the role, training, tips to create a successful application, tailored Success Profiles mini-masterclass, and a Q&A session with NCU team members.
We look forward to meeting you!Please click on apply for further details and for the email address to join our webinars