Legal Assistant Your new company Hays are working with a company based in Telford who are looking to recruit a Legal Assistant on a permanent basis. As a Legal Assistant your role will be to work with a team of specialists to support fee earners within the team assisting them and the firm to meet their professional obligations and business viability within the changing needs of the firm and the legal market. Your new role As a Legal Assistant your role will involve: High attention to detail is required in dealing with clients and on all files. Track, monitor and time record all time spent on client matters and specifically activities that attract a client fee. Ensure that time is recorded and billed appropriately where applicable. Liaise with the Legal Support Service team on matters as required relating to file opening, dictation etc. Gather the initial client details electronically prior to forwarding to the LSS team for the file to be opened. First port of call for all department-related enquiries. Set up initial appointments on new matters for fee earners. Maintain diaries and organise internal and client meetings, ensuring FE is aware of daily commitments. Filing preparation, maintenance and updating of client files. Liaising with clients and contacts as required and enhancing fee income by adding value to existing client relationships and by developing profitable relationships with new clients. Monitoring movement of documents and files including backlog. Responsible for all aspects of the administration, including recording all own time spent on client matters and ensuring that time is billed promptly. Payment of invoices and other payments, e.g. to clients or contacts as and when required e.g. giving quotes and ensuring clients are aware of other services offered by the department and firm. Answering telephone calls and dealing with queries within remit. Taking details and/or messages where required. File administration including forms, prepare bundles and indexing bundles of documents under instruction. What you'll need to succeed 5 GCSE’s Grade 4 or above (or equivalent) including English and Maths. 3 A levels or equivalent. Positive attitude towards learning and development. Positive attitude towards learning and development. Degree in Law or Business or similar CILEX Legal executive course or similar. Demonstrable experience in a high-level administrative support role. Experience of diary management Experience and competence in obtaining accurate messages from clients over the phone. Use of electronic case management systems. Ability to work in a fast-paced environment. Previous experience of working in a legal support role. Previous experience with Practice Management systems involving time recording software. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4652972