Role: Operations Support Manager Shift: Monday-Friday (with occasional weekends) Salary: Competitive Location: Grimsby, Estate Road 2 About us: We are a company that takes pride in our people as it is our people who are at the centre of everything that we do. We have multi-category expertise with a focus on Food Safety, Quality, Sustainability and innovation. Our business began with meat, and we've developed and extended our market-leading expertise across Seafood, with unmatched global quality. Continued implementation of state-of-the-art automation and technology drive consistency, value, and efficiency, and underpin product-led innovative solutions. What we are looking for: We are looking for a professional and experienced Operations Support Manager, whose objective is to support the Operation Managers in all aspects of Operational performance and KPI delivery. Key responsibilities: - Ensure all operational metrics are met: H&S, labour cost, production yields, giveaway, plan attainment, PPM, Quality standards - Help run an effective DRM & PMR meeting with engagement - Business improvements using change management and CI tools - Coaching and Matrix management across the team - Be able to influence the team to drive the best results for the business - Lead a business wide H&S culture thought management and compliance with all relevant Health and Safety legislations - Product conformance to the high standard for Food Safety and Quality standards - Organise the operations team to ensure the highest possible efficiencies - Ensure full integration with supporting functions ie engineering, Quality, supply chain etc - Identify numerous PMR projects which will improve our business - Ensure an effective training program is delivered - Help implement Asset Care across all lines - Cover Operations Managers holidays - To champion and uphold the standards and practices of the ETI base code within the team and wider business, report and resolve any situations that may arise in the work place where a standard is not being met Required experience/expertise to succeed an Operations Support Manager will include: - Have proven technical and management experience - Have the ability to liaise with the site management teams - Have experience in HACCP and quality management systems - Ensure effective lines of communication are in place within all group - Pro-actively engage the Technical Management team with ideas for development What you get in return: Great package with competitive holiday allowance Life assurance - a minimum of twice annual salary Opportunities for development and internal promotion Access to the Hilton share Save Scheme Subsidised canteen Enhanced Maternity/Paternity Schemes Hilton Food Group - Home (hiltonfoodgroupplc.com)