Join the team that Always Cares!
Are you the type
of person that gets out of bed on the right side every day? If so, we would
like you to come and join us as a Host/ess
at the Royal Lancaster London, where we encourage your personal development
and growth. We are located next to Lancaster Gate tube station, and a short
distance from Paddington, Bayswater and Marble Arch stations.
Some of our fabulous benefits you will enjoy as a Host/ess are:
Salary: £25,400 + service charge
·
Pension scheme with company
contributions
·
50% discount in all our
restaurants and Spa’s across our properties
·
Team member and
Friends & Family rates across our properties
·
Complimentary
stay after passing probation
·
Extensive discounts on
our benefits platform
·
Access to private
medical insurance
·
Support through development plans, apprenticeships and world-class
management development programmes including educational sponsorship to be the
best you can be
·
Interest free season
ticket loan
·
Employee Assistance
Programme - 24/7 online GP, mental health support and virtual wellbeing
·
Bike to work scheme
·
Recommend a Friend
incentive
·
Complimentary laundry
·
Free meals on duty
·
Opportunity to join our taskforces to contribute to the business
focuses, community and environment
·
Employee recognition schemes and Social Committee
events including gala dinners and much more!
We are currently
looking for a passionate Host/ess, to
join our Food and Beverage team on a
permanent basis, with an immediate
start to join us in consistently delivering memorable moments and five star
service to our guests and each other. It is important to us that everyone in
the team brings positive energy to support our happy and fun environment, as we
strive to build a community of diverse backgrounds and life experiences, where
we care about careers and not just jobs.
As a Host/ess your main duties and
expectations for the role will include:
·
To adhere to the hours of work/shift system. To be
punctual and to arrive at the outlet at the appropriate time (5 min before the
beginning of the shift).
·
To ensure the uniforms provided are kept clean, in
good condition and that it is presentable, ensuring that personal appearance
and hygiene standards are met and demonstrate a professional image for guests.
·
Deal with assigned projects and duties managing
time in an efficient way.
·
Welcomes guests as they enter the outlets (the
“arrival experience”) with a smile and a clear Good morning/evening/afternoon.
·
Escorts guest to the table, presents menu,
specials, beverage list and uses available knowledge to meet their requirements.
You will be required to work 40hours
per week, on a shift rota.
We
are …
·
Best
Employer for 2021 at Springboard’s Excellence Awards
·
One of
the happiest hotels in London
·
Earth
Check Silver Certified 2023
·
2
rosettes
·
Hoteliers’
Charter Approved
·
Preferred
Hotels & Resorts member
We are more
concerned with what’s in the glass, not whether its’ half full or empty, so if
you feel this Host/ess role is for
you, come and pour some happiness into yours by joining our award winning
family today!
All applicants
must be legally eligible to work in the UK