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Position Title: Store Manager
Location: Battersea Power Station
Type: Full-time
Borough Kitchen is seeking a dedicated and experienced Store Manager to lead our retail team. The ideal candidate will be passionate about cooking and entertaining and will have a proven track record in retail management. This position is integral to creating a welcoming and inspiring shopping experience for our customers.
Key Responsibilities:
* Oversee daily store operations
* Manage, mentor, and develop a team of sales associates
* Ensure outstanding customer service by training staff on product knowledge and service standards
* Meet and exceed sales targets and goals
* Manage inventory levels, optimize stock control, and ensure accurate product displays
* Develop and implement effective sales strategies
* Maintain visual merchandising standards in alignment with company branding
* Handle customer inquiries and resolve issues in a timely manner
* Conduct performance reviews and manage staff scheduling
* Maintain compliance with company policies and procedures
Requirements
* Proven experience as a retail manager (3+ years)
* Strong passion for cooking and entertaining
* Excellent leadership and team management skills
* Ability to drive sales and enhance customer experience
* Strong communication and interpersonal skills
* Proficiency in inventory management and visual merchandising
* Flexibility to work during weekends and holidays
Benefits
* Competitive salary
* Annual pay review
* Industry-leading discount programme on products for our employees
* Complimentary Cook School classes
* Access to our employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cashback offers for over 1200+ brands, and many other offerings around health and wellbeing
* Referral scheme
* Company events
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