To act as first point of contact for the team, including monitoring of the generic team inbox, dealing with and responding effectively to queries and / or passing to an appropriate colleague To coordinate diaries and arrange meetings and appointments via Teams and face to face Ensure a well organised and run meeting by sharing documents electronically during meetings and recording apologies To produce action logs and chase up actions in a timely manner and ensure all records are up to date. To prepare and circulate agendas, papers and enclosures in consultation with managers, in a timely manner. To produce a daily communication email to Practices and other communications as required. To support the team with formatting of reports, papers, presentations, documents and correspondence as required, within specified timescales and distribute accordingly. To manage own workload and prioritise in liaison with line manager if required To support the team with data entry and collating and monitoring responses and feedback To support the team with producing surveys via Microsoft Forms. Ensure all invoices allocated to the department are approved in a timely manner and forwarded as appropriate. Support the team with the raising of purchase orders on the Oracle system. Maintain appropriate electronic filing systems for the team to ensure information is kept securely and is accessible to other members of the team. Provide an Information Asset Administrator function to support the Information Asset Owner as and when required. Support the team on the process and any associated requirements for new starters and leavers. To maintain complete confidentiality with regard to personal and sensitive issues in respect of both team and staff issues, including maintenance of personal files. Create and maintain annual leave logs for the team, including a Christmas rota, flagging any gaps to line manager Co-ordinate complaints, queries and Freedom of Information requests to the correct staff member, maintaining a log, and ensuring they are completed and closed by the required deadline. Administering communications to the wider team, including reminders to ensure maintenance of work logs, risk logs etc. To provide guidance and advice on relevant policies and procedures relevant to work area. To participate in staff development processes, identifying and agreeing own development needs within Directorate objectives.