A diverse, interesting, and demanding opportunity has arisen for an external Security Officer at The Whiteley London, a mixed-use space featuring open areas, a hotel, residential, retail, and office spaces. You will be responsible for aiding, assisting, and protecting the client and their customers in a professional manner, with a strong focus on preventing potential threats before they escalate. This includes dealing with conflict, controlling access, and ensuring a safe and welcoming environment. The role requires standing and patrolling for extended periods outdoors, ensuring all personnel can go about their business safely and securely. About the role: Position: Security Officer Location: London Pay Rate: £14.85 per hour Hours: Average 56 hours per week Shifts: 3 Days, 3 Nights, 3 Off Job Requirements: SIA Door Supervisor Licence required. Previous experience in security and customer service – ideally in estate, public space and 5 residential settings. Physically fit, capable of long periods of standing and walking, especially outdoors in all weather conditions. Strong conflict resolution skills with the ability to remain calm and in control during difficult situations. Excellent communication and customer service skills Good command of the English language IT proficient with experience in Microsoft Office, Genetec CCTV, and access control systems Reliable, confident, and committed to the role Flexible approach to duties, especially during events The ability to work both independently and as part of a team. First Aid qualification & CCTV Licence are a bonus Duties: Conduct regular external patrols, standing for extended periods, observing for any security threats or suspicious behaviour. Identify potential issues before they escalate and handle conflict professionally when it arises. Manage and prevent unauthorised access to restricted areas while maintaining a professional demeanour. Vigilantly monitor and respond to suspicious behaviour, loitering, or unattended items, and report back to the team and Head of Security Respond to fire alarms and emergencies with a calm and controlled approach. Conduct thorough checks of vulnerable points across the estate, ensuring exits are secure and no risks are present. Assist visitors and the public with local information or general inquiries. Act as an ambassador for the Estate, ensuring high standards of representation. Complete all handovers comprehensively to the incoming officer. This position requires resilience, especially with outdoor duties, a proactive approach to preventing security risks, and the ability to manage conflict and difficult situations confidently. Benefits: Health care plan (HSF) Perk Box (HSF) – discounts & offers from cinema tickets to days out Cycle to work scheme Tailed Site Uniform First class training allowing you to develop your skills A view for career development Long service & Employee Recognition awards CIS Security has been providing manned guarding services since 1972 and has developed into one of the most effective and reliable security companies in England. At CIS Security, we work as a team to deliver operational excellence and truly believe that the service we provide is unparalleled in the security industry. At CIS Security Ltd, we do not just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community. CIS Security Ltd is proud to be an equal opportunity employer and value diversity. We welcome applications from all sections of the community. All employment is decided on the basis of qualifications, quality, and business needs. Due to the volume of applications, if we have not contacted you within three weeks of initial contact then you have not been successful on this occasion.