What will you be doing? Working as the Security Support Officer Create a secure environment, in which our customers, their employees, and visitors are able to feel safe Promote confidence with every customer, colleague, and stakeholder through effective decision-making, communication, and professional security standards Follow Assignment Instructions, Risk Assessments, and customer policy Respond in an effective manner to incidents, alarms, and events, escalating to the Emergency Services, the Customer, and the Security Operations Centre, as appropriate Complete planned rota and shifts to provide security cover Utilise the relevant site security systems to detect risks and potential security breaches. Utilise TRACKTIK to complete patrols and reporting of incidents. Promote a culture of safety, awareness of H&S risks, and accident/ near miss reporting. Prevent unauthorised access to site, whether by a person, vehicle, or object. Respond to unplanned events or incidences promptly Work in collaboration with the customer’s FM team and complete relevant tasks Engage with training & development as required About You You will need a valid SIA licence for this role About Us What do you get from us? Assistance Programme through Health Assured – Physical, mental, and financial health support for all our colleagues through our ehub and phone. Grocery Aid – Emotional, practical and financial support, through counselling, advice, and grants. Wagestream – Track and access your money as you earn it. Save as you earn and learn better spending habits Perkbox – Saving on your weekly shop, days out, eating out, and utility bills. Plus, recipes and well-being tips. Free uniform All the training and tools you need to do your job A little about us: A family-owned business, founded in 1962. Employing over 4,000 colleagues. Currently sit within the top 2% of all cleaning and security providers. Our services include Cleaning, Security, Specialist, and FM services. Passionate about delivering a personable and reliable service We work within multiple industries and they will probably be brands you know and love, if this all sounds great to you then we look forward to hearing from you