Additional Information Job Number 25059513 Job Category Housekeeping & Laundry Location Delta Hotels Durham Royal County, Old Elvet, Durham, England, United Kingdom, DH1 3JNVIEW ON MAP (https://www.google.com/maps?qDelta%20Hotels%20Durham%20Royal%20County%2C%20Old%20Elvet%2C%20Durham%2C%20England%2C%20United%20Kingdom%2C%20DH1%203JN) Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Are you an enthusiastic, dynamic, and passionate individual ready to lead a team in the hospitality industry? The Delta by Marriott Durham Hotel is looking for a Housekeeping Supervisor to join our Housekeeping team. This role is perfect for someone who thrives on responsibility and driving guest satisfaction through excellent service. About Us: The Impact You'll Make: As a Housekeeping Supervisor, you will ensure staff works together as a cohesive team, optimising service and meeting guest needs. Adhering to company safety and security policies, you will maintain high standards of uniform and personal appearance. Your role will involve inspecting guest rooms and public areas, ensuring cleanliness meets our high standards. Key Responsibilities: - Inspect guest rooms, public areas, etc. after being cleaned by Housekeeper to ensure quality standards. - Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. - Assist Housekeeping management in managing daily activities. - Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. - Document and resolve issues with discrepant rooms with the Front Desk. - Prepare, distribute, and communicate changes in room assignments. - Communicate issues to next shift. - Complete required paperwork. - Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees. - Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. - Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. - Cover Person on Duty Shifts Who We Are Looking For: We seek an enthusiastic, motivated individual with experience in a similar role within the hospitality or travel and tourism industry. The ideal candidate is a team player, fast learner, adaptable, and possesses exceptional attention to detail, interpersonal, and communication skills. You should be: - Proactive and reliable - Responsible and highly motivated - Skilled in effective communication and negotiation - Flexibility, problem-solving skills, and multi-tasking ability - Previous experience as Housekeeping Supervisor preferred Perks You Deserve: - Explore discounted stays at 9,000 Marriott hotels worldwide?? - Wellness and Mental Health Programmes?? - Access to curated discounts, rewards, and perks with top brands via our benefits website?? - Free meal during shifts?? - Staff parking during shifts?? - Learning & Development opportunities from entry-level to leadership development?? A Little More About Us: Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.