We are a well established independent optical practice based in Flitwick offering exceptional care to our patients living in and around Flitwick. We are looking for someone to come and join our friendly team.
This is a part-time position working 22.5 hours a week over 3 days to include alternate Saturdays. Working hours will be 9.00-5.30 with an hour lunch break.
Responsibilities:
-Be the first point of contact, welcome patients and visitors in a professional and friendly manner
- Answer and direct phone calls, take messages, and provide information to patients
- Schedule and manage bookings, maintain the diary efficiently
- Perform administrative tasks such as data entry, filing, and photocopying
- Manage incoming and outgoing mail
- Maintain office supplies and stock, ordering new supplies as needed
- Ordering frames and lenses
- Working alongside an experienced Dispensing Optician & Optometrists
- Deal with complex patient queries calmly and in a sensitive manner
- Pre-screening
- Adjusting, fitting, and repairing spectacles
- Contact lens ordering
- Triaging patients for urgent eyecare.
Skills:
- Previous experience in optics is essential
- Must be approachable, calm & confident at all times
- Proficiency in using Microsoft Office for email, diary management, and document creation
- Excellent phone etiquette with the ability to handle calls in a professional manner
- Strong computer skills, including the ability to type accurately and efficiently
- Strong organisational skills with the ability to prioritise tasks effectively
- Have the ability to learn and want to develop
This position offers an opportunity to work in a professional branch environment with a supportive team.
If you have the required skills and are looking for a challenging yet rewarding role as an Optical Assistant, we would love to hear from you. Please submit your application with your resume attached.
Job Type: Part-time
Pay: £12.00 per hour
Expected hours: 22.5 per week
Benefits:
* Company pension
* Employee discount
* Store discount
Schedule:
* Day shift
Experience:
* Microsoft Office: 1 year (required)
* Customer service: 1 year (required)
* Optical: 1 year (required)
Work Location: In person
Reference ID: Optical Assistant
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