About Our Home: Nestled in a peaceful residential setting, Norwood Green Care Home features 92 comfortable bedrooms, beautiful gardens and a social lounges. Our personalised care plans, excellent facilities, daily activities, and nutritious meals provide everything you need for a fulfilling life. We are seeking an experienced Care Manager to join the team. Responsibilities: - Ensure policies and procedures are understood and implemented to ensure the highest standards of care. - Responsible to ensure maximum resident occupancy levels. - To participate in the development of objectives for the Home and to ensure that those objectives are achieved. Residents: - Ensure the maintenance of the highest standards of care is consistent with the requirements of the registering authorities and the policy and procedure manuals. - Ensure the health, safety and wellbeing of residents. - Be responsible for good liaison with all appropriate outside professionals associated with resident care. - Undertake care tasks on a regular basis as required by the needs of the home. - Liaise with all regulatory bodies as required. - Apply the company's complaints procedure which allows residents to have their complaints dealt with in an open and honest way without fear of victimisation. - Report to the Home Manager any complaints made by residents or relatives and investigate as required by the manager. - Investigate all injuries sustained by residents while in the care of the home. - Report all serious injuries to the Home Manager. Staffing: - Ensure a high standard of service is available to residents. - Encourage ideas and suggestions which contribute to improved services. - Discuss and find solutions to common problems. - Carry out staff appraisal and development interviews at least once a year and supervisions every eight weeks. - Ensure compliance with policies and procedures. - Responsible for the recruitment and selection of staff. Ensure that all new staff have the necessary qualifications, training, - Ensure that all relevant staff are aware of the legal requirements in relation to the administering and custody of drugs. - Ensure the off duty rota is planned 4 weeks in advance so that staff have a clear idea of their shift duties. - Introduce new staff to their duties to ensure that job descriptions are understood and followed. Budget and Domestic Management - To understand the budget constraints that applies to the home and to support the Home Manager in keeping within these - constraints and in the careful and cost effective use of resources. - To advise the Home Manager on minor capital works and review the need to update equipment, furniture and fittings in priority order. - Ensure that the health and safety standards are maintained in accordance with the Health & Safety at Work Act (1976) and Gold Care Homes' policy. General Responsibilities: - As required, attend meetings with the Home Manager to discuss the overall management of the home. - To carry out all the duties commensurate with the general level of responsibility for the post. - Be accountable direct to the Home Manager for the day to day management of the residential unit. - To implement and audit, where required, any Quality System undertaken by the Company. What we can offer you: - £35,000 per annum - ESAS - Salary Advance - Employee Assistance Programme - Perkbox - Employee of the Month - Long term service awards - Blue Light Card - Professional Development - Refer a Friend