Are you passionate about making pets a priority? Here at CVS, so are we!
We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Severn Edge Veterinary Group.
Location: Bridgnorth Hospital
Contract: Permanent
Hours: 32.89 hours per week
Shift Pattern: Monday – Friday with a 1:7 share in the Saturday rota. The exact shift pattern is below:
1. Monday: 09.30 – 18.00
2. Tuesday: Off
3. Thursday: 09.30 – 17.00
4. Friday: 08.30 – 19.15
5. Saturday: 08.30 – 13.00
About the role:
Day-to-day duties of the role will include:
* Answering phones and booking appointments
* Responding to queries via phone, in person and email
* Registering new clients
* Insurance Administration
* Dispensing medications
* Taking payments, cashing up and debt management
* Providing a warm and welcoming experience to our clients arriving at the practice
What we're looking for in our Veterinary Receptionist:
* Previous Receptionist experience is essential, veterinary experience is a plus!
* Resilient with the ability to cope with potentially distressing and emotional situations
* An excellent communicator with strong empathy
* Excellent customer service skills and experience in dealing with members of the public
* A positive attitude and excellent teamwork skills
* Proficiency in Microsoft Office and other database management and operating systems
What we can offer you:
We know that benefits are key and that your personal benefits priorities will differ from others, so...
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