Location: art'otel London Battersea Power Station, United Kingdom
We are recruiting for our first art'otel in London! A premium lifestyle hotel situated in the heart of the new, iconic Battersea Power Station development. Perched on the Electric Boulevard, the 164 keys art'otel London Battersea Power Station sits in the heart of this newly energized neighbourhood, offering restaurants, bars, shops and galleries, amidst the eye-catching architecture that surrounds the historical Battersea Power Station.
As our Reception Manager, you will receive:
* Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
* Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
* F&B discounts at our restaurants and bars (for your whole party)
* Access to 40% of your pay before payday through Wagestream
* Recommend a friend scheme – up to £750!
* Vitality at work scheme with great gym discounts & more
* Ride to Work scheme & free cycling lessons
* 24/7 employee assistance programme
* Rota given 2 weeks in advance
* Departmental productivity & service incentive scheme
* Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
* Free dry cleaning for work uniform
* Annual Staff parties and events
We are looking for a Reception Manager with a passion and skill set for exceptional customer service who:
* Has excellent detailed knowledge of Front Office operations
* Will liaise with the team to ensure guest satisfaction, financial goals, and responsible business targets are met
* Empowers your team by providing an inspiring service culture through briefings, team meetings, and coaching
* Plays a hands-on role leading by example, and takes opportunities to motivate, train, and inspire the front office team members
* Clearly communicates both operational and strategic information, ongoing customer feedback, and ensures team members are trained and developed
If you share a passion for art, culture, and hospitality, art’otel is where people’s talents will feel at home. We aim to inspire guests to be creative and discover the arts; by dazzling them with sensational service, enriching their knowledge, and encouraging their passion for art and appetite for the finer things in life.
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