Please review the attached job description for the essential role criteria and responsibilities You will be accountable for ensuring that the highest professional standards and attitudes towards the care of patients are maintained and delivered at all times in accordance with evidence based practice by all members of the team. Ensures that the team provides the best possible experience for patients and their carers/families. Ensures that all staff have access to appropriate clinical supervision and mentorship and that they know how to access clinical advice on complex issues both within the team (which would include themselves) and from other disciplines and external organisations. Investigates and responds to patient complaints in an effective and timely manner.