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A busy practice based in Central Oxford are seeking a Medical Secretary and Administrator to support the daily operations. With a growing patient base of over 20,000 and a dedicated team of 60+ staff, we're looking for someone to help manage the increasing workload. Some team members have been with us for over 30 years, so you'll be joining a team that values dedication and collaboration.
This role is flexible and involves covering annual leave for the Work flow and Secretary teams, as well as assisting during high-demand periods.
Key Responsibilities
1. Process clinical correspondence accurately, ensuring it is coded and forwarded to the relevant health-care professional following clinical protocols.
2. Handle all practice correspondence (paper, email, and electronic) and attach it to patient records.
3. Accurately read code diagnoses, procedures, and investigations while highlighting required actions.
4. Identify high-risk areas requiring input from the clinical team, such as safeguarding issues.
5. Collaborate with the reception, admin, and clinical teams to maintain a safe, high-quality service.
6. Type letters, reports, and other documentation as required.
7. Liaise with external agencies, including hospitals and community services, to ensure referrals are processed efficiently.
8. Manage enquiries professionally and maintain an accurate referrals database.
9. Process incoming emails, referrals, and scan documents into patient records.
10. Handle administrative tasks such as answering phone calls, actioning letters, and maintaining a tidy work area.
11. Support clinical staff with various administrative duties.
Desirable Experience & Qualifications
12. Previous experience working as a medical secretary in a health-care setting.
13. Experience working with the general public.
14. Familiarity with EMIS software.
Benefits
15. NHS pension
16. Generous holiday allowance
17. £13-15 per hour depending on experience
18. Onsite parking