Job Description Reporting to the General Manager, the Stock and Administration Manager will manage and motivate a team to ensure the efficient operation of office administration, inventory management, Inbound scheduling and processing of Returns for site based clients. The Stock and Administration Manager will develop strong working relationships with peers across Warehouse, Transport and Customer Services to ensure continuous operational improvement and meet and exceed customer expectations and KPIs. Working hours: Monday to Friday, 40 hour working week. Key Duties of a Stock and Administration Manager: Managing a team of Stock, Export and Goods In Administrators and a Stock Administration Team Leader. Providing a high quality customer service to all internal and external customers. Ensuring all client requirements, queries, claims and non-conformances are met in a timely manner and corrective actions are taken. Oversee and manage the Goods In Schedule to enable maximum capacity of Goods In loads. Manage team development tasks. Planning, organising and conducting cyclic and annual stock counts making sure stock integrity is maintained, counts are reconciled and physical and systemic stock holdings match each period. Provide KPI data and attend client review meetings. Controlling costs through managing the pallet administration functions. Producing accurate and timely departmental Key Performance Indicators. Oversee all site procurement. Manage client invoicing activities. Examining internal and external procedures to drive continuous improvement, amending and updating as required. Ensuring ISO Quality Standards are complied with and Company policies and procedures are adhered to. Ensuring holidays/sickness budgets are managed. Oversee team Health and Safety. Provide ad-hoc activities to clients on instruction. Additional depot duties where reasonably required.