HiQ Tyres & Autocare has an exciting new opportunity for an Assistant Centre Manager to join the team in our Henley on Thames Centre. The role is offered on a full-time permanent basis, Monday – Friday 8:30am – 5:30pm (NO WEEKENDS) with a guide salary from £36,000 depending on experience.
What you will be doing as an Assistant Centre Manager:
* Leading and training the team to provide excellent customer service.
* Ensuring the team is effective and productive.
* Working with the team, peers, and store manager to improve the business.
* Maximising profit and turnover.
* Assisting the store’s manager with costs, margins, and cash collection.
* Planning to deliver KPIs and empowering the team to deliver.
* Planning key merchandising activity in a timely manner and ensuring stock management routines are in place.
* Building relationships with customers and local traders.
* Proactive interactions with customers.
* Supporting the store manager to ensure all store colleagues are adhering to health and safety policies and procedures.
* Carrying out MOT inspections to defined standards.
* Undertaking any additional duties (within reason) for the efficient running of the Store.
What you will need:
* MOT certification class 4 or above.
* MOT Testing and Mechanic experience.
* Experience within the retail sector with a minimum of 2 years' supervisory experience.
* Passionate about improving performance and sales, and delivering a high standard of customer service.
* Able to build positive and effective professional relationships.
* Experience within a fast-fit car centre or a recognised vehicle franchise dealership.
* Strong mechanical knowledge with hands-on experience using hand tools and power tools.
Benefits for working with us:
* We treat our employees like family and provide training and career opportunities.
* Uncapped monthly bonus structure.
* Generous employee discounts on all HiQ Group services.
* Training courses for EV & Hybrid, MOT Testing License, and REACT Training.
* Company Sick Pay.
* Refer a friend scheme.
* 30 days holiday inclusive of bank holidays.
* Ad hoc incentives and industry-related days out.
* Reward Gateway (Massive discounts on groceries, high street retailers and many more).
HiQ Tyres & Autocare is owned by Goodyear, a well-known and respected brand in the automotive industry. As we continue to expand our retail stores, we offer job security, career progression, and a brand you can be proud to work for.
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