Job Responsibilities:
To manage assigned accounts that have been assigned by the Sales Director.
* Engage in regular communication with assigned accounts to provide weekly, monthly and quarterly updates.
* Proactively maintain and grow assigned accounts – through scheduling blanket orders and proactively looking at bigger contracts to help the customer with cost savings but providing security for TWG with increasing profits and long-term contracts.
* CRM updates for all calls; meetings online required weekly and in person where needed.
* Proactively manage the contract process; managing blanket orders with the customers to provide scheduled dates and understanding the forecast from the customer.
Client Relationship Management
* Build and maintain strong relationships with assigned customers, understanding their needs and objectives.
* Regular online meetings with top 30 – working on orders/deliveries/service call and working with the customer on contracts and understanding account – utilising the Item movement report.
* CRM activities updated after each call – including call logs/meeting notes and tasks.
* SAP management – keeping the account details up to date on SAP – including key contacts/contracts/risk score/marketing information/NDAs.
* Working in collaboration with your BDM and as part of the greater sales team to ensure targets are hit.
Required Job Skills:
* Great communicator and cross departmental collaborator
* Positive attitude towards change and improvements
* Able to organise time, prioritise workload and ability to multitask under pressure.
* Microsoft Office Knowledge
* Able to conduct data analytics.
* Proactive.
* Deadline and SLA driven
Job Types: Full-time, Permanent
Pay: £30,000.00-£40,000.00 per year
Additional pay:
* Bonus scheme
* Commission pay
* Quarterly bonus
Benefits:
* Additional leave
* Company pension
* Cycle to work scheme
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* Health & wellbeing programme
* On-site parking
* Private medical insurance
* Referral programme
* Work from home