We are looking for a PMO Manager to join the Cloud, Digital and Integration Sub-Portfolio, which is responsible for the Society’s Core Digital Channels (including Mobile App and Internet Banking), the Middleware Estate and Cloud Platforms. Embracing new technologies, our team’s focus is enriching and improving our Customer’s Digital experience with new capabilities and improved performance and resilience.
As a PMO Manager you’ll be monitoring and analysing Strategic Investment funded change delivery, which includes the tracking of funded Outcomes and underlying milestones. You will undertake Value Stream/Strategic Programme quality assurance reviews, using tools and in-depth knowledge to make insightful recommendations that may impact the health or effectiveness of the delivery and see them through to conclusion.
You’ll be working with your Senior PMO Manager on talent recruitment, retention, succession planning and ensuring the PMO Analysts feel supported and are provided opportunities for training and development.
While your role will be aligned to the Cloud, Digital and Integration CIO Sub-Portfolio, you will also be an active and integral member of the PMO Practice. The Practice drives consistency and improvement across all our PMO Services at Nationwide, as well as shaping a community of practitioners that shares best practice, supports personal development and networking with PMO colleagues across Nationwide functions.
We are happy to consider flexible working approaches to help you perform at your best.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our London or Swindon office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
What you’ll be doing
Working closely with the Leadership Team, Delivery Leads and Product Owners, you’ll be co-ordinating and supporting the creation and on-going maturing of performance metrics and bring analytical insight to identify key callouts, dependencies & impediments, risks, changes to delivery and identify pathways to resolution that enables us to deliver faster and more cost efficiently.
Leading on turning complex data analysis and insight into consumable management information with key stakeholders, providing options and solutions for effective decision making and prioritisation.
You’ll design and implement Governance approaches which are fit for purpose. You will complete assurance reviews aligning Value Delivery Framework, identifying corrective actions and ensuring these are actioned.
Working as part of the PMO Practice, you’ll actively drive efficiencies and identifying continuous improvement opportunities to drive consistency and best practice across change delivery functions at Nationwide.
About you
* Previous experience within Change delivery or a PMO team delivering a PMO service in a transformation change environment
* Experience within a Change delivery or PMO team in the technical or digital space
* Strong analytical skills; proficient in Excel and handling large data sets, ability to understand, analyse, and interpret complex data sets to make informed decisions and recommendations
* A detailed level of knowledge of ideally JIRA, Confluence (or equivalent) and PowerBI and a track record of leveraging these tools to your advantage
* An understanding of risk management, control standards/guardrails within a Delivery team
* An effective communicator, with experience of creating presentations to drive insight and aid decision making, tailored to the target audience
* Excellent planning and organisational skills and ability to manage and own multiple competing priorities and deliverables
* Strong communication & interpersonal skills and the ability to build strong working relationships
* Experience on a Change delivery or PMO team within a Banking or Financial Services environment
Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.
* Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It’s also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
* Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members.
* Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.
We know applying for jobs can sometimes feel like you’re sending an application into a black hole. We review each application individually. So, it’s a good idea to call out your most relevant experience on your application to give yourself the best chance.
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
* A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
* Up to 2 days of paid volunteering a year
* Life assurance worth 8x your salary
* A great selection of additional benefits through our salary sacrifice scheme
* Wellhub – Access to a range of free and paid options for health and wellness
* Access to an annual performance related bonus
* Access to training to help you develop and progress your career
* 25 days holiday, pro rata
What makes us different
Nationwide is the world’s largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK’s population. We’ve got the scale to compete with the big banks, but we’re not a bank.
As a building society, we’re owned by our members – that’s our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.
When you work at Nationwide, you can experience that difference for yourself. You’ll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You’ll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don’t have to bank with a bank. They can choose a modern mutual instead.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
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