Head of Regulatory Assurance & Transformation - Fixed Term Contract to September
Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.
About us:
We are Allwyn UK, part of the Allwyn Entertainment Group - a multi-national lottery operator with a market-leading presence in Austria, the Czech Republic, Greece, Cyprus and Italy. We have been officially awarded the Fourth Licence (10 year licence) to operate the National Lottery starting February 2024.
We've developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. Our aim is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.
Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace. All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications. Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
While the main contribution of the National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a once-in-a-lifetime, large scale transformation journey to build a bigger, better, and safer National Lottery that delivers more money to good causes.
Role Purpose:
Allwyn has ambitious plans to grow returns to Good Causes responsibly. The Fourth Licence represents a step-change in the approach to regulating the National Lottery. It is centred on an outcomes-focused approach to regulation and reflects the Statutory Duties of the Gambling Commission. This approach places increased responsibility and accountability on the Licensee to operate the National Lottery to achieve outcomes consistent with the Fourth Licence and National Lottery etc. Act 1993.
In practice, increased Licensee accountability places greater emphasis on demonstrating assurance with management having Strategies, Policies, Processes and Procedures (SPPP) and Operational Governance to provide the Allwyn Board and Gambling Commission with assurance of compliance with the Fourth Licence.
Responsibilities:
* Overseeing the review and updating of SPPPs to reflect the implementation of Allwyn's transformation programme, which is due to deliver later in 2025.
* Working with functional assurance leads and other business stakeholders, establishing the methodology, processes and governance within the business to operate SPPPs effectively and in line with the licence requirements on an ongoing basis.
* Working with Regulatory Affairs colleagues to support engagement with the regulator on SPPPs as part of the completion and submission of the Annual Assurance Statement and to contribute, via discussions with the regulator, to the evolution of the programme, framework and evidence requirements.
Line management of a small team who will be responsible for:
* Designing a best practice approach to SPPPs and driving quality and continual improvement.
* Project managing the delivery of reviews and improvements to the SPPPs for 2025 covering a significant period of change.
* Delivery of management information to the business that facilitates good practice in SPPPs and enables management to be accountable for the SPPPs in their functions.
* Ensuring that operational governance can demonstrate quality in decision-making and that sufficient control processes are in place to manage key strategies, policies and frameworks.
* Co-ordinating the delivery of annual regulatory assurance requirements for operational governance and SPPPs.
* Design and roll out our assurance change plan and annual reporting calendar to equip and enable the business to operate effectively within the new assurance and governance framework, optimising opportunities and benefiting from agile decision making, while demonstrating compliance with the licence requirements.
* Supporting the Director of Assurance and Regulatory Affairs to design and implement strategic initiatives to support the business in delivering the Annual Business Plan.
Key Measures of Success:
* Each SPPP reviewed and assessed to be adequate, compliant and in place by end of the transformation program and each calendar year.
* Executives able to attest to the ongoing effectiveness of SPPP in line with regulatory reporting requirements.
* Board assurance achieved for SPPPs in line with major transformational change plans.
* Continuous improvement in the effectiveness of strategies in supporting and evidencing key outputs of the planning processes.
* Operational governance effectiveness benchmarked against Best Practice annually.
* Informed constructive engagement with the regulator on assurance matters.
* Governance recognised internally as striking the right balance between the need for agility and flexibility with evidence to support the requirements for decision-making and following due process/levels of authority.
* Established and embedded understanding across the business of forward-looking assurance and reporting requirements to facilitate accurate timely delivery and appropriate resource management.
Key Skills and Experience:
* Effective stakeholder management and cross-functional leadership skills working with the Executive, assurance community and broader organisation - able to quickly create alignment and forward direction, including on prioritisation, approaches and outcomes, resolving differences when needed.
* Experience of working in a regulated industry, or with a regulator, with a focus on translating regulatory and/or compliance requirements into delivery approaches across an organisation, and successfully setting those up to operate effectively.
* Strong subject matter expertise in the development of effective governance working practices and risk and compliance management in a regulated environment.
* Excellent communication and organisational skills and the ability to develop direction-setting presentations and supporting documentation that create alignment and clarity for all levels of the organisation.
* Experience of designing and delivery regulatory work and/or change programmes.
* Can demonstrate an understanding of operating model design, and how the various elements of an operation may interact to deliver a desired outcome (e.g. processes, governance, data, technology, people).
Our goal is to create one of the UK's most inclusive organisations - where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.
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