We are looking for an inspiring team member who is customer focused and understands the important connections between food and the environment, at our beautiful coastal site. You will assist the Food & Beverage Manager in the day-to-day running of the café, in line with set RSPB procedures and routines, maintaining and developing the excellent quality of service and care expected by our customers, supervising and organising the team, looking at new and interesting products, making coffees and serving customers. You will assist with office tasks, stock control, placing orders, and cleaning. You will also deputise for the Food & Beverage Manager when required. Now, more than ever, hygiene and safety in customer service settings is paramount so we’ll expect you to undertake training in this area, including Food Hygiene training. Essential qualifications, skills, knowledge, and experience: Computer literate Customer focused Excellent verbal and written communications skills Ability to plan and prioritise workloads Problem solving skills and ability to work on own initiative Ability to manage and respond to customer needs and feedback Experience of working with stock management systems and stock controls Desirable qualifications, knowledge, skills, and experience: Intermediate food hygiene qualification Additional Information This is a Permanent, 2 days a week part-time role. For further information please contact scott.davison-smithrspb.org.uk Please note that you will be required to complete an application form where you will have the opportunity to tell us why you are best suited for the role. Before applying to this role we would recommend reading through the candidate guidance notes attached to the top or this advert on the careers page of our website. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK to be offered an employment contract. We reserve the right to close this advert once sufficient applications have been received.