Contract Manager
Based Leeds - Covering the Yorkshire Region
Job Description
To profitably manage contracts in full compliance with specification, effectively utilising identified
resources to ensure they meet both company service delivery and budgetary targets, and the
requirements in terms of contract, profitability & relevant legislative requirements for Client
management.
During your Induction you will gain valuable experience managing a Lead Engineer and team of
Engineers whilst being partnered with a current Contract Manager.
Key Responsibilities
Communication
· Report directly to Operations Director
· Primary contact with Clients
· Manage variations to the contract
· Measuring Clients Profit & Loss individually
· Support Credit control
· Elogbooks
· Supporting Sales and Mobilisation Team
· Providing instruction and guidance to Helpdesk when required
Team Responsibility
· KPIs & SLAs PPM & Reactive
· Responsible for team stats
· Monitoring Points and Conference Calls
· Audits
· Form Line Management for Lead Engineer
· Team Morale
· Approval of holidays
· Identifying shortfalls in labour identifying recruitment of new staff and redistributing
workload accordingly
· Liaising with HR
· Provide technic...