IT Infrastructure Manager We are seeking a skilled IT Infrastructure Manager to oversee and enhance our clients IT systems, including servers, networking, storage, and cloud-based solutions. This role also involves managing ground station communications and ensuring our technology aligns with the company’s forward-thinking strategy to drive innovation and efficiency. Key Responsibilities Maintain and optimize IT infrastructure, ensuring secure, reliable, and effective operations that support business needs. Lead and develop the IT Infrastructure team, managing recruitment, performance reviews, training, and succession planning to ensure long-term success. Define and oversee the IT infrastructure budget, ensuring cost-effective investments in technology. Evaluate and implement new technologies to enhance system architecture and security while improving business efficiency. Work closely with engineering teams to provide tailored solutions, supporting global ground stations, development networks, and cloud integrations. Oversee infrastructure services, from design to deployment, ensuring effective change management and adherence to best practices. Manage hybrid IT environments, identifying opportunities for cloud adoption where beneficial. Ensure compliance with ISO 9001 (process standards) and ISO 27001 (security standards). Oversee routine system maintenance, including updates, patch management, and virtual infrastructure upkeep. Proactively identify and mitigate vulnerabilities to maintain a secure IT environment. Provide third-line support for escalated IT issues, ensuring swift and efficient resolution in line with service-level agreements. Continuously assess and improve IT infrastructure performance, leveraging automation to enhance reliability and efficiency. Collaborate with security and service teams to ensure seamless IT operations across the organization. Contribute to strategic planning, aligning IT initiatives with business objectives. Perform other duties as required by senior IT leadership. RequirementsQualifications Degree in Computing, Information Security, or a related field. Certifications such as ITIL, CISA, or CISSP are beneficial but not essential. Must be eligible for SC level clearance. Must be a UK Citizen Experience & Skills Strong background in IT infrastructure management, including hybrid environments. Proficiency in system monitoring, troubleshooting, and performance optimization. Ability to manage multiple projects and balance priorities effectively. Proven leadership experience, with a track record of developing and mentoring teams. Strong communication skills, capable of influencing stakeholders at all levels. Solid understanding of security best practices and incident management processes. Ability to implement automation tools to improve system efficiency and accuracy. This is an exciting opportunity for an experienced IT Infrastructure professional to play a key role in shaping the future of technology within a dynamic and forward-thinking organisation. You MUST possess excellent communication skills and be eligible for rigorous security clearance