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Customer Care - Dining Area Host. 18+ must be available for 7am-3pm and 3pm-11pm shifts. Full or Part time available., Birkenhead
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Client:
Location:
Job Category:
Hospitality
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EU work permit required:
Yes
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Job Reference:
420ba0429db9
Job Views:
3
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Overview
We are looking for a mature candidate to join our Customer Care team who look after our Dining Area. Must be available to work 7am-3pm and 3pm-11pm shifts.
McDonald's is a globally recognised brand, built on core values: Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunities accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, interacting with customers and ensuring the smooth operation of the dining area. Responsibilities include making children feel welcome, handing out balloons, organising special events, attending to customers' specific needs, maintaining high standards of cleanliness in the dining area and toilets, and creating a warm, welcoming atmosphere. You will establish and maintain positive communication with customers and keep the manager informed about customer satisfaction.
We seek individuals who can work in a fast-paced, high-energy environment, with a genuine smile and the ability to connect with customers to make them feel valued.
Friendly, welcoming, courteous, and helpful behaviour should come naturally. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also required.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
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