Job summary It's an exciting time to come and join Children & Young People as Service Manager for Neonates, supporting the great work we are doing to become a high quality organisation that provides excellent care to patients. We are currently looking to recruit a talented and highly motivated Service Manager. As a Service Manager the post holder will support the Directorate Manager by providing operational management and business development of designated clinical speciality Neonatal services within the Directorate. For a short period of time this will include support to Maternity Services. The post holder will provide timely, efficient and effective operational management support to the Directorate Manager and the speciality leads to ensure that services are responsive and provided to the highest clinical and performance standards. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply Main duties of the job The post holder will also support developing and implementing projects and initiatives to improve cost, service delivery and patient experience to Neonates and will ensure continuous improvement of performance and quality targets. On behalf of the Directorate Manager the post holder is responsible for the day to day operational issues within designated area of responsibility to ensure the Service Group delivers on its key targets and priorities in a safe, sustainable and effective environment. About us We believe staff are our best asset and wewant you to be happy and confident about starting your career here in Swansea Bay University Health Board. As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation. You might be a nurse ordoctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - wehave a job for you. There are also apprenticeships, work placementsand volunteering roles available. We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled. Our values - Caring For Each Other, Working Together and Always Improving, show thatour commitment to equality is at the heart of everything we do. If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery,with all the benefits of a thriving and cosmopolitan city - look no further. Date posted 08 January 2025 Pay scheme Agenda for change Band Band 7 Salary £46,840 to £53,602 a year per annum Contract Permanent Working pattern Full-time Reference number 130-AC004-0125 Job locations Singleton Hospital Sketty Swansea SA2 8QA Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Person Specification Qualifications Essential Recognised management qualification i.e., ISM Educated to Masters level or equivalent experience Service Improvement qualification (Bronze) Desirable Service Improvement Qualification (silver) Knowledge Essential Supervisory experience. Knowledge of effective operational management. Knowledge change and development. Desirable Proven track record of effective operational delivery. Evidence of implementation service changes and developments to ensure that legal, professional and service requirements are met. Ability to work autonomously and equally effectively as part of a team. Evidence of managing change and service planning capabilities. Experience Essential Supervisory experience Desirable Evidence of managing change and service planning capabilities Previous experience of managing a department/ group of staff Skills Essential Full range of IT skills. Excellent communication organisational skills. Ability to manage, motivate and develop team working. Excellent interpersonal and leadership qualities. Ability to plan and prioritise. Self-Study and development. Ability to concentrate frequently when under pressure and subject to interruptions. Innovative and well organised. Skills Abilities Essential Highly motivated and committed to the service. Ability to manage under pressure and multi task to achieve objectives. Good verbal and written skills. Ability to listen. Other Essential Special requirements to perform in the role e.g. Ability to travel within geographical area. Able to work hours flexibly. Anything else not covered above. Person Specification Qualifications Essential Recognised management qualification i.e., ISM Educated to Masters level or equivalent experience Service Improvement qualification (Bronze) Desirable Service Improvement Qualification (silver) Knowledge Essential Supervisory experience. Knowledge of effective operational management. Knowledge change and development. Desirable Proven track record of effective operational delivery. Evidence of implementation service changes and developments to ensure that legal, professional and service requirements are met. Ability to work autonomously and equally effectively as part of a team. Evidence of managing change and service planning capabilities. Experience Essential Supervisory experience Desirable Evidence of managing change and service planning capabilities Previous experience of managing a department/ group of staff Skills Essential Full range of IT skills. Excellent communication organisational skills. Ability to manage, motivate and develop team working. Excellent interpersonal and leadership qualities. Ability to plan and prioritise. Self-Study and development. Ability to concentrate frequently when under pressure and subject to interruptions. Innovative and well organised. Skills Abilities Essential Highly motivated and committed to the service. Ability to manage under pressure and multi task to achieve objectives. Good verbal and written skills. Ability to listen. Other Essential Special requirements to perform in the role e.g. Ability to travel within geographical area. Able to work hours flexibly. Anything else not covered above. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Swansea Bay University Health Board Address Singleton Hospital Sketty Swansea SA2 8QA Employer's website https://sbuhb.nhs.wales/ (Opens in a new tab)