About The Role Advertising Details Main Purpose of Role We are seeking a dedicated Retail Security Officer to join our team in Belfast City centre. This full-time position is responsible for ensuring the safety and security of our retail clients and their premises. As a Retail Security Officer, you will play a crucial role in maintaining a safe and secure environment for customers, staff and assets. They will ensure that exceptional service levels are provided to our client and customers and carry out the appropriate defined security processes and procedures in accordance with our policies, Vison and Credo. Our credo describes what matters most to us. We live our credo every day. Main Responsibilities You will be expected to carry out all guarding responsibilities whilst in store, such as. Patrolling the shop floor and deterring criminal activity Assess and identify vulnerabilities and work proactively to minimise risk. Liaising with management and local authorities when applicable Manage vulnerable persons with compassion to not cause distress. Completing colleague and contractor searches when required in line with customer company policy. Digitally report incidents and use tablets/phones for daily activity planning. Detailed and Legible incident reporting to assist the Client and Local Authorities What we're looking for Previous experience in a retail security or customer service role, preferably with a security qualification or training Strong communication and personal skills to engage with customers, staff and stakeholders. Excellent problem-solving and decision-making abilities to handle a variety of security situations. Loyalty to providing high-quality customer service and maintaining a safe environment. Flexibility to work a range of shifts, including evenings, weekends, and public holidays. A clean criminal record and the ability to obtain any required security licenses or clearances. Employer Questions Your application will include the following questions: Can you supply a full 5-year work History How many years' experience do you have as a Retail Security Officer? Do you hold a current SIA licence? Do you have customer service experience? Are you able to work Weekend and some evenings? About Us Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work. We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success. Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.