Role Overview
You have the chance to join a leading UK specialist engineering contractor, providing engineering, construction, demolition, decommissioning, remediation, environmental services, and reinforced concrete frame solutions. Our client, plays a key role in shaping Britain's built environment and major civil engineering projects, operating in highly regulated sectors across the UK.
Primary Responsibilities:
* Lead day-to-day operational management of infrastructure incident support queues.
* Serve as the technical escalation point for the service desk team, troubleshooting complex technical issues.
* Coordinate installation, setup, and configuration of LANs, including procurement and deployment of network hardware.
* Monitor network infrastructure health, capacity, and operational performance using monitoring tools.
* Manage ISP relationships and oversee Firewall estate to ensure network operational performance.
* Ensure business continuity and disaster recovery by supporting network outages and maintaining high availability.
* Administer Windows Servers, including maintenance, debugging, and patching.
* Lead migrations of Windows server VMs from on-premises to cloud environments.
* Deploy business applications using InTune and Group Policy, ensuring operational security.
* Maintain network IP Addressing environment and VPN setups between offices for IT operational continuity.
* Coordinate with ISPs for ordering, implementation, and testing of office and site connectivity.
* Manage rapid connectivity solutions for fast and secure Internet access to reduce site setup delays.
* Setup standalone 4G Routers and relocate site networks and equipment for business continuity.
* Manage cost-effective site connectivity solutions and network equipment returns.
* Maintain up-to-date inventory and configuration of operational infrastructures, hardware, software, and licenses.
* Onboard infrastructure estate into the managed Security Operations Center (SOC).
* Collaborate with SOC team on network incident and security intelligence management.
* Implement proactive, preventive, and reactive maintenance for network incident and security threats.
Key Skills:
* Minimum of 5+ years' experience working as infrastructure Engineer or similar
* Strong knowledge of Azure AD, O365, Active Directory.
* Excellent understanding of application deployments.
* Professional qualifications, Microsoft, CCNA. MUST
* Strong technical proficiency in LAN/WAN setup, configuration, and troubleshooting.
* Expertise in Windows server administration, maintenance, and cloud migrations.
* Advanced knowledge of network monitoring tools and capacity planning.
* Experience in managing ISP relationships and Firewall estate for network security.
* Ability to lead and support business continuity and disaster recovery efforts.
* Proficient in deploying and managing business applications with security protocols.
* Skilled in managing network IP Addressing schemes and VPN setups.
* Strong project management skills for coordinating network deployments and relocations.
* Experience with inventory management and configuration of IT infrastructure.
* Familiarity with Security Operations Center (SOC) operations and incident response.
* Excellent documentation and knowledge base management skills.