Join our dynamic local team based in our Dartford Office and play a key role in high-standard Project Coordination for Planned and Net Zero Work activities in housing properties. Deliver best-in-class customer service while ensuring top-notch safety, quality, and cost control standards are met. Make a real impact in your community with us!
Role Criteria:
* Provide administrative, operational & customer service project support to Site & Commercial Team
* Assist the Site Manager with programming and planning of the project, ensuring property lists and programmes are supplied, maintained and updated for site teams and reports/feedback on programmes provided
* Monitor and report on KPI performance in accordance with contractual, operational & commercial obligations, working with all team members to ensure an efficient and productive service is delivered to service users & client to support the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures
* Support the effective utilisation of resources across work stream/s
* Ensure the customer experience is central to all activities by adopting a professional manner when communicating with service users, clients, and both internal/external stakeholders. This includes but is not limited to appearance, company ID, maintaining a high standard of Health & Safety requirements
* Communicating with service users, site team and client regarding ongoing work/s and liaison with colleagues to ensure accurate & timely information provided
* Follow and support policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition in line with the company policies and report to your Manager where damages occur
* Provide back up to other project staff, covering any absences and attend informal and formal company & client meetings and training sessions as required
Minimum Requirements:
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.
Benefits we can offer you:
* 25 days annual leave plus bank holidays
* Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
* Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
* Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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