Job Role: Operations Administrator
Salary: £24,862 per annum
Hours: 40 hours per week, 09:00am- 17:30pm (30-minute lunch break)
Location: Chessington
Summary of Role:
The Operations Administrator is responsible for organising and performing all administrative tasks in a timely and logical manner. The role requires the ability to multitask, maintain accurate and up-to-date records, and provide support across various areas of the office environment as directed. This position ensures all transport and warehouse paperwork is completed and processed accurately.
Key Relationships:
* Transport Manager
* Warehouse Manager, Supervisor, Team Leader, Drivers
* Customers
* Stock Controllers
* Operations Manager
* Main Office
* Sales Team
* Other branches
Job Accountabilities:
* Processing Paperwork: Manage paperwork from all departments and provide reports for analysis.
* Data Accuracy: Keep all relevant spreadsheets and systems up to date.
* Export & Consignment Management: Oversee exports and daily carrier consignment management.
* Customer Delivery Notes: Create customer delivery notes and assemble driver folders.
* Purchase Orders: Process purchase orders for supplier goods in deliveries.
* Filing: Maintain an organised and accurate filing system for all paperwork.
* Stock Count & Reporting: Assist with stock counting and reporting tasks.
* Customer Credits: Process customer credits, validate orders, and provide reports to investigate picking, loading, and dispatch errors.
* Communication: Answer the phone politely and professionally.
* Additional Duties: Perform other tasks as assigned by management as needed.
Skills & Competencies:
* Quality of Work: Demonstrates attention to detail and thoroughness, ensuring timely completion of tasks.
* Teamwork: Collaborates effectively with others, shares information, and supports team success. Willing to work extra hours and assist in areas outside of the primary role.
* Communication & Interpersonal Skills: Presents information clearly, listens actively, and treats others respectfully.
* Customer Focus: Understands and addresses both internal and external customer needs to benefit the organisation.
* Initiative: Manages time effectively, accepts additional responsibilities, and supports others as needed.
* Health & Safety Awareness: Complies with health and safety procedures and reports risks accordingly.
* Planning and Organising: Adapts to changes, uses resources efficiently, and prioritises work to meet deadlines. Works with the manager to establish objectives and plans.
This position provides a great opportunity for someone looking to work in a fast-paced and supportive team environment, while also developing administrative and operational skills.
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