Temporary Collections Advisor, Immediate Start, Birmingham, B3
Weekly Pay, PAYE - £14.50 p/h
Hours: 9:00 - 17:30 Monday to Friday
My client, a leader in student accommodation in the UK, is looking for a diligent collections advisor to join their team on a temporary basis.
Your ability to build relationships with residents is crucial in finding a positive resolution for both parties. This is a fantastic opportunity for someone to join a successful and growing company in an influential industry.
Duties:
* Outbound calling to customers regarding outstanding rent owed
* Speaking to customers and setting up payment plans
* Collaborate with internal teams to create resolutions
* Calling guarantors about outstanding monies
* Reconcile accounts
* Dealing with each customer with discretion
* Explain the payment options
* Updating details on the system
What you need:
* Proven experience in credit control or equivalent
* History with reconciliations
* Good telephone manner
* Good customer service
* History of dispute resolution
* Excellent time management
We strive to provide the best quality to our client, so if you believe you would be a great asset to the team, please apply now by submitting your CV.
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