NET Recruit are partnering with a services business to recruit an Administrator to join the customer service team in Ringwood. Your Role While in this position your duties may include but will not be limited to: Supporting the team and senior management with hands-on, high quality administrative support Communicating with both customers and technicians or internal teams about services and scheduled work Providing updates to customers on ETAs and the completion of jobs Assisting the team with providing information to answer any customer queries or information requests Providing support in liaising directly with customers, including handling incoming calls, emails and portal requests and providing information for billing and invoicing Seeking opportunities for improvement where possible You MUST Have Please apply ONLY if you meet the following criteria: Have good experience within administration, as well as customer service Possess excellent communication skills, particularly in written forms, as well as via the telephone Strong working knowledge of IT services, including Microsoft Office Strong organisational skills, attention to detail and the ability to handle multiple tasks Your Opportunity Possessing decades of experience in delivering exceptional products and services to their clients, this business is a market leader in their field. The position holder will be providing excellent and attentive, all-round administrative support for the team, as well as taking on elements of customer service as required by the team. This company are offering a starting salary up to around £25,000 which will also accompany a peripheral package that will include a good holiday allocation and pension, as well as plenty of other rewards. For the position holder, excellent opportunities for development and progression will be on offer too.If this excellent opportunity interests you, then please don't hesitate to apply today