Job summary An exciting opportunity has become available to join the valentine Health Partnership. We are looking to recruit an enthusiastic and motivated GP Receptionist to join our multicultural, dynamic and forward-thinking Practice. Job Type - Full-time 37.5h week; Mon - Saturday ( 1x Saturday every 10 weeks), Permanent Position Location : Ferryview health Centre, Holburne Road surgery Main duties of the job Main Role and Responsibilities: Ensure that all reception duties and tasks are carried out in an effective, efficient and professional manner in line with the practices guidelines, procedures and protocols Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Undertake general office and reception duties including front desk, telephone and email. Liaise with outside agencies Support colleagues and be a team player Respect confidentiality and data protection rules Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way Cover reception at the 2x Practices: Ferryview Health Centre SE18 6PZ and Holburne Road SE3 8HQ About us Valentine Health Partnership is a large state-of-the-art GP Practice based in the multicultural borough of Greenwich, with a list size of 32,000 patients and two surgeries, based in Woolwich and Shooters Hill. The Practice is friendly, supportive and innovative. Benefits: Company events Company pension Discounted or free food Employee discount Free parking On- site Gym On-site parking Private medical insurance Eye care voucher reimbursement Enhanced maternity, paternity and adoption pay Health and wellbeing resources Sick pay Store discount Date posted 20 February 2025 Pay scheme Other Salary £13.26 an hour Contract Permanent Working pattern Full-time Reference number A3957-25-0000 Job locations Ferryview Health Centre 25 John Wilson Street Woolwich SE18 6PZ Holburne Road Surgery 201 Holburne Road London SE3 8HQ Job description Job responsibilities Main Duties: Candidate will be responsible for supporting the practice by taking telephone calls and answering queries, and providing a friendly service to all patients and visitors Ensure that all reception duties and tasks are carried out in an effective, efficient and professional manner in line with the practices guidelines, procedures and protocols Able to update the system, book/cancel appointments, deal with registrations, greet patients professionally and complete general administration Support colleagues and be a team player Respect confidentiality and data protection rules Positive, can-do attitude and attention to detail Handling queries in a time-effective manner Job description Job responsibilities Main Duties: Candidate will be responsible for supporting the practice by taking telephone calls and answering queries, and providing a friendly service to all patients and visitors Ensure that all reception duties and tasks are carried out in an effective, efficient and professional manner in line with the practices guidelines, procedures and protocols Able to update the system, book/cancel appointments, deal with registrations, greet patients professionally and complete general administration Support colleagues and be a team player Respect confidentiality and data protection rules Positive, can-do attitude and attention to detail Handling queries in a time-effective manner Person Specification Experience Essential A minimum of one year experience in a GP practice Qualifications Desirable Nice to have : Administrative experience, Typing, Phone etiquette, Organisational skills, Office experience Person Specification Experience Essential A minimum of one year experience in a GP practice Qualifications Desirable Nice to have : Administrative experience, Typing, Phone etiquette, Organisational skills, Office experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Valentine Health Partnership Address Ferryview Health Centre 25 John Wilson Street Woolwich SE18 6PZ Employer's website https://www.valentinehealth.org.uk/ (Opens in a new tab)